Welcome to Texel Comp. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully before requesting or using any of our services.
The information provided on this website is for general informational purposes only. While we strive to keep all information accurate and up to date, Texel Comp makes no guarantees regarding completeness, reliability, or accuracy.
Users agree to use this website only for lawful purposes and not to misuse any content or services provided.
Texel Comp provides remote IT support services for radiology and medical imaging workstations, including but not limited to:
All services are delivered remotely unless otherwise agreed upon.
Texel Comp offers a free introductory call lasting approximately 10–15 minutes. This call is intended for general discussion to determine whether our services are a good fit for your needs.
Detailed diagnosis, technical troubleshooting, or system evaluation may require a paid service such as a pre-inspection or support session.
A Pre-Inspection session is used to review the client’s workstation environment, confirm readiness, and define the scope of the requested service.
Any work requested outside the defined scope may require additional billing.
All service pricing is clearly listed on the pricing page or provided through direct communication.
Payment may be required before or after service depending on the service agreement.
By requesting remote support, the client agrees to provide temporary system access necessary to perform the requested service.
Texel Comp will only access systems with explicit permission from the client and only for the duration required to complete the requested service.
Texel Comp provides professional IT services but cannot guarantee uninterrupted operation of third-party software, hardware, or external systems.
Texel Comp is not liable for:
Clients are responsible for maintaining proper data backups before any service session.
Certain services may include a complimentary follow-up session as described in the service package.
Follow-up sessions must be used within the specified timeframe and are limited to issues related to the original service.
New issues or additional requests may require a separate service session.
All website content, including text, graphics, logos, and materials, is the property of Texel Comp unless otherwise stated. Unauthorized reproduction or distribution is prohibited
Texel Comp may update these Terms and Conditions at any time. Updated terms will be posted on this page with the revised effective date.
If you have questions regarding these Terms and Conditions, please contact us:
Texel Comp:
Phone
+1 (713) 677-9097
Email
Info@texelcomp.com
Address
Based in Houston, Texas
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